🛡️ Responsible Gaming
Your safety and wellbeing are our top priority
🤝 Our Commitment to You
At Lucky Green Casino Australia, we believe gambling should be fun, entertaining, and never cause harm. We are committed to providing a safe gaming environment and promoting responsible gambling practices among all our players.
🔧 Responsible Gaming Tools
Deposit Limits
Set daily, weekly, or monthly deposit limits to control your spending. These limits can be adjusted in your account settings.
- Daily limits: $50 - $5,000
- Weekly limits: $100 - $20,000
- Monthly limits: $200 - $50,000
Loss Limits
Protect yourself by setting maximum loss amounts for specific time periods. Once reached, you'll be prevented from playing until the period resets.
- Daily loss limits
- Weekly loss limits
- Monthly loss limits
Session Time Limits
Set maximum session durations to prevent extended gambling periods. You'll receive warnings and automatic logouts when limits are reached.
- Session reminders every 30 minutes
- Maximum session lengths
- Automatic logout features
Spending Tracking
Monitor your gambling activity with detailed spending reports and transaction history available in your account.
- Real-time spending alerts
- Monthly spending summaries
- Win/loss tracking
Self-Exclusion
Temporarily or permanently exclude yourself from gambling. Options range from 24 hours to permanent exclusion.
- 24-hour cooling-off period
- 1-30 day temporary exclusion
- Permanent self-exclusion
Account Restrictions
Request additional restrictions on your account including bonus blocking and marketing opt-outs.
- Block all promotional offers
- Disable marketing communications
- Account activity restrictions
⚠️ Warning Signs of Problem Gambling
Gambling becomes a problem when it negatively impacts your life. Watch for these warning signs:
🧠 Emotional Signs
- Feeling anxious, depressed, or irritable when not gambling
- Gambling to escape problems or negative emotions
- Feeling guilty or ashamed about gambling behavior
- Mood swings related to wins and losses
💸 Financial Signs
- Spending more money than you can afford to lose
- Chasing losses with bigger bets
- Borrowing money to gamble
- Hiding gambling expenses from family
👥 Social Signs
- Neglecting work, family, or social responsibilities
- Lying about gambling activities
- Isolation from friends and family
- Gambling interfering with relationships
🎯 Behavioral Signs
- Unable to control or stop gambling
- Gambling for longer periods than intended
- Thinking about gambling constantly
- Unsuccessful attempts to cut back
🆘 Getting Help
If you're concerned about your gambling habits, help is available. Don't wait until the problem gets worse.
👨👩👧👦 Support for Family & Friends
Problem gambling affects not just the individual, but their entire family and social network. If someone you care about has a gambling problem:
✅ What You Can Do
- Listen without judgment
- Encourage them to seek professional help
- Set boundaries about money
- Take care of your own wellbeing
- Learn about problem gambling
- Consider family counseling
❌ What to Avoid
- Don't lend them money
- Don't cover their debts
- Don't lecture or blame
- Don't ignore the problem
- Don't enable their gambling
- Don't threaten unless you mean it
📞 Contact Our Responsible Gaming Team
Our specially trained responsible gaming team is available to help you with any concerns or questions about gambling.
All communications are treated with complete confidentiality and respect.