📋 Terms & Conditions

1. 🎯 Definitions

• "We", "Us", "Our": Lucky Green Casino Australia
• "You", "Your", "Player": The person using our services
• "Website": luckygreencasinoaus.com and all associated services
• "Account": Your registered player account with us
• "Services": All gaming and related services provided by us

2. 🔞 Eligibility Requirements

Age Requirements

• You must be at least 18 years of age to register and play
• We reserve the right to request proof of age at any time
• Accounts found to be underage will be immediately suspended

Jurisdictional Requirements

• You must be located in a jurisdiction where online gambling is legal
• It is your responsibility to comply with local laws
• We reserve the right to restrict access from certain jurisdictions

3. 👤 Account Registration

Registration Process

• You may only create one account per person
• All information provided must be accurate and complete
• You must verify your account before making withdrawals
• We reserve the right to request additional verification documents

Account Security

• You are responsible for maintaining account security
• Do not share your login credentials with anyone
• Report any unauthorized access immediately
• Use strong passwords and enable two-factor authentication when available

4. 💰 Financial Terms

Deposits

• Minimum deposit amounts vary by payment method
• Deposits are processed instantly in most cases
• We do not charge fees for deposits
• Third-party payment processors may charge their own fees

Withdrawals

• Withdrawals are processed within 24-48 hours
• Minimum withdrawal amount is $20
• Account verification is required before first withdrawal
• We reserve the right to request additional documentation

Bonus Terms

• All bonuses are subject to wagering requirements
• Welcome bonus: $400 + 40 Free Spins with 35x wagering
• Maximum bet while bonus is active: $5 per spin
• Bonus funds must be used within 30 days
• We reserve the right to void bonuses obtained through fraud

5. 🎰 Gaming Rules

Fair Play

• All games use certified Random Number Generators (RNG)
• Game outcomes are completely random and fair
• We do not influence or manipulate game results
• RTP percentages are theoretical and calculated over millions of spins

Prohibited Activities

• Using automated software or bots
• Colluding with other players
• Exploiting software bugs or glitches
• Money laundering or other illegal activities
• Creating multiple accounts to abuse bonuses

6. 🛡️ Responsible Gaming

Our Commitment

• We promote responsible gambling practices
• Players can set deposit, loss, and session limits
• Self-exclusion options are available
• We partner with gambling support organizations

Warning Signs

Seek help if gambling:

• Interferes with work, family, or social relationships
• Causes financial problems or debt
• Becomes the main source of excitement in your life
• Makes you feel anxious, depressed, or suicidal

7. 🔒 Privacy & Data Protection

• We protect your personal information according to our Privacy Policy
• Data is encrypted and stored securely
• We never sell personal information to third parties
• You have the right to request data deletion

8. ⚖️ Dispute Resolution

Internal Disputes

• Contact customer support first for any issues
• We aim to resolve disputes within 72 hours
• Keep records of all communications

External Mediation

• Unresolved disputes may be referred to independent mediation
• Our licensing authorities provide dispute resolution services
• Australian courts have jurisdiction over legal matters

9. 🚫 Account Suspension & Termination

Grounds for Suspension

• Violation of these terms and conditions
• Suspected fraudulent activity
• Failure to provide required verification documents
• Underage gambling

Termination Process

• We reserve the right to close accounts at our discretion
• Legitimate winnings will be paid upon account closure
• Bonus funds may be forfeited upon termination

10. 📝 Terms Updates

• These terms may be updated periodically
• Updates will be posted on this page
• Continued use constitutes acceptance of new terms
• Material changes will be communicated via email

11. 📞 Contact Information